Ensure Responsible Gaming at 999bb
Online betting is for entertainment, not a source of income. 999bb is committed to your safety — set limits, stay safe, and play with enjoyment.
Why is Responsible Gaming Important?
Online betting and casino games are primarily a form of entertainment. 999bb believes every player should enjoy themselves within their own means and limits. Responsible gaming is not just about keeping to a budget — it means putting your mental and financial wellbeing first.
We know that betting can sometimes become a habit that leads to problems when control is lost. For this reason, 999bb provides a range of self-control tools and support for all its members. Our goal is for you to always remain in control and to keep betting a healthy and enjoyable experience.
Remember: gambling or betting is never a solution to financial problems. If you feel your dependence on gaming is growing, contact our 24/7 live chat support or use the self-help tools described below.
Our Safety Tools
999bb helps you stay in control of your gaming through a range of effective tools.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and a 24-hour delay applies if you wish to increase it.
Time-Out Feature
Take a short-term break — from 24 hours up to 6 weeks. While a time-out is active, you will not be able to log in and all betting will be fully suspended.
Self-Exclusion
If you need a long-term break, choose self-exclusion. You can close your account for anywhere from 6 months up to permanently.
Betting History Review
You can view a complete summary of your betting history, wins and losses, and total spending from your account at any time.
24/7 Live Chat Support
Our expert team is always ready in Bengali. Feel free to speak to us about any concerns related to betting — complete confidentiality is guaranteed.
Account Verification
SSL encryption and secure account verification ensure that only you can access your account.
Age Limit is Mandatory
999bb is for those aged 21 and above only. Minors are strictly prohibited from opening an account. Age verification is mandatory at the time of account registration. Parents, please ensure your child is not using this platform.
Warning Signs of Problem Gambling
If any of the following signs appear in you, do not delay in seeking help.
Repeatedly betting and taking greater risks to try to recover lost money.
Hiding your betting from family or friends, or lying about it.
Giving betting more time and importance than family, work, or studies.
Feeling restless, irritable, or anxious when not betting.
Using money meant for living expenses or debt repayment on betting.
Repeatedly trying and failing to stop betting.
Remember: Experiencing these signs is not a sign of weakness — it is a treatable condition. Contact us or speak to someone you trust.
Self-Help Steps
Follow these four steps to keep your betting experience safe.
Set a Budget
Decide in advance how much you can spend on entertainment each week or month. Only deposit that amount.
Respect Time Limits
Do not play for long stretches at a time. Play for a set period and make sure to take a break when that time is up.
Do Not Chase Losses
Accept a loss. Placing more bets to try to recover lost money creates a dangerous cycle.
Take a Break
Taking a break from time to time is healthy. Use the time-out feature to refresh yourself.
Practical Tips for Safe Betting
Entertainment is the Goal
Do not think of betting as a way to earn money. It is entertainment — just like the cost of a cinema ticket or a meal at a restaurant. Play with that mindset.
Keep Regular Track
Check your betting history once a month. Watch whether your spending is increasing. Your full history is easily accessible in your 999bb account.
Let Someone Close Know
Tell a family member or a trusted friend about your betting. This keeps things transparent and reduces the risk of it getting out of hand.
No Betting Under Stress
Stay away from betting when you are feeling down, frustrated, or facing financial difficulties. It becomes harder to make good decisions in that state.
Do Not Bet With Borrowed Money
Never bet with borrowed or loaned money. Only use money that, if lost, will not affect your daily life.
Do Not Hesitate to Ask for Help
If you are experiencing problems, contact our 24/7 live chat immediately. Our team is ready to help you with complete confidentiality.
How to Use the Tools
Activate these safety tools directly from your 999bb account.
Set a Deposit Limit
Go to the "Responsible Gaming" option in your account settings. Set a daily, weekly, or monthly limit. Decreasing a limit takes effect immediately; increasing one requires a 24-hour wait.
Activate a Time-Out
From the same settings page, temporarily close your account for 24 hours, 7 days, 14 days, or 6 weeks. All betting and transactions will be automatically suspended during this period.
Apply Self-Exclusion
If you need a long break, contact us via live chat. We will help you close your account for anywhere from 6 months up to permanently.
Contact Us by Email
For any responsible gaming requests or concerns, write to us at [email protected]. We will try to respond promptly.
Need Help?
You are not alone. Our team is always here for you.
24/7 Live Chat Support in Bengali
Talk to us in Bengali about any betting issues or responsible gaming matters. We are active on live chat day and night, any time.
Email: [email protected]
Frequently Asked Questions
Answers to the most frequently asked questions about responsible gaming.
Enjoy Responsibly
Play within safe limits and enjoy entertainment at 999bb. Visit our FAQ for more information or head back to your favourite game.