999bb Terms and Conditions

1. General Terms

These terms and conditions ("Terms") apply to the 999bb platform and all its services. By using this website, you automatically agree to these Terms. If you do not agree with these Terms, please stop using this platform.

999bb is an online entertainment and betting platform designed for users in Bangladesh. These Terms apply to the use of all our services, including cricket betting, slot games, live casino, and other gaming services.

These Terms are written in English and will be interpreted in accordance with applicable laws of Bangladesh. In the event of any dispute, the English version shall be considered authoritative.

2. Account Registration and Eligibility

2.1 Age Restriction

To create an account on the 999bb platform and participate in any betting or gaming activity, you must be 21 years of age or older.

2.2 Single Account Policy

Only one account is permitted per individual. Operating multiple accounts from the same person, the same household, the same device, or the same IP address is strictly prohibited. In the event of a violation of this rule, all associated accounts will be closed.

2.3 Information Provided at Registration

You must provide accurate, complete, and up-to-date information when registering your account. Providing false information may result in account suspension or closure. We may request additional documents for identity verification if needed.

2.4 Account Security

It is your responsibility to keep your account password and login details confidential. You are responsible for all activities carried out through your account. If you suspect unauthorized access to your account, notify our support team immediately.

3. Deposit and Withdrawal Policy

3.1 Accepted Payment Methods

The following payment methods are currently supported on the 999bb platform:

• bKash
• Nagad
• Rocket
• Upay

3.2 Minimum Deposit and Withdrawal Limits

Withdrawal times may vary depending on the payment method, amount, and other technical factors. There may be a slight delay in processing during peak hours.

3.3 Withdrawal Terms

The following conditions must be met before a withdrawal is processed:

• The account must be fully verified.
• The wagering requirements of any active bonus must be fulfilled.
• The withdrawal amount will be sent back to your deposit method.
• There must be no active investigation on the account.

3.4 Deposit Security

All financial transactions are secured through SSL encryption technology. We do not share your financial information with third parties. If any suspicious transaction is detected, we will contact you for verification.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit up to a maximum of ৳10,000. To receive this bonus, your first deposit must be ৳500 or more.

4.2 Wagering Terms

Not all game bets will count equally toward wagering requirements. The wagering contribution rate may differ for specific games.

4.3 General Bonus Rules

• Each bonus offer must be used within a specified time period.
• Multiple bonuses cannot be used at the same time unless explicitly permitted.
• Bonus funds cannot be withdrawn directly — only winnings earned after fulfilling the bonus conditions can be withdrawn.
• 999bb reserves the right to modify or withdraw any bonus offer.
• If bonus abuse is suspected, the account may be reviewed.

4.4 VIP Program

Our VIP program has three tiers: Bronze, Silver, and Gold. Through regular gaming activity, members can advance to higher tiers and enjoy better cashback benefits. The Bronze tier offers up to 0.3% weekly cashback, the Silver tier up to 0.5%, and the Gold tier up to 0.8% weekly cashback.

5. Betting and Gaming Rules

5.1 General Betting Rules

All betting and gaming activities are conducted in accordance with the principles of fair play. Each game has its own rules, which can be found in the game interface.

• Once confirmed, a bet cannot be changed or cancelled.
• In the case of bets that are unsettled due to a technical error, 999bb reserves the right to make the correct decision.
• The system of the game provider (Pragmatic Play, Evolution Gaming, Spribe, etc.) is final in determining game results.

5.2 Cricket Betting

Betting is available on international cricket matches including BPL, IPL, T20 World Cup, and ICC tournaments. If a match is cancelled, bets are generally refunded. For live betting, odds change in real time and once a bet is accepted it is final.

5.3 Casino Gaming

Various casino games are available on our platform, including slots, live casino, and fishing games. All games are regularly tested by independent third parties to ensure fair play.

5.4 Technical Issues

If a game is left incomplete due to a technical issue, we will review the game logs and provide a fair resolution. 999bb will not be responsible for issues caused by internet connection disruptions.

6. Prohibited Activities

The following activities are strictly prohibited and may result in account closure and forfeiture of funds if they occur:

• Operating multiple accounts or using another person's account.
• Abusing the bonus system or engaging in bonus arbitrage.
• Using fraudulent payment methods or engaging in suspicious money laundering activities.
• Attempting to gain an unfair advantage through hacking, manipulation, or the use of software.
• Engaging in fraudulent coordination with other users.
• Using a false identity or documents.
• Conducting harmful activities against the platform.

7. Privacy and Data Protection

We give the highest priority to protecting your personal information. Please read our Privacy Policy for details on how your information is collected, stored, and used.

In summary, we:

• Do not use your information beyond what is needed to provide our core services.
• Do not sell your information to third parties.
• Keep all data secure using SSL encryption.
• May share information when required to meet legal obligations.

8. Responsible Gaming

999bb takes responsible gaming very seriously. Online betting is for entertainment — it should not be considered a source of income.

We encourage our users to use the following tools:

• Deposit Limit: Set a maximum deposit amount within a specified time period.
• Betting Limit: Limit the maximum amount you bet in each session.
• Self-Exclusion: Suspend your account for a specified period of time.
• Permanent Exclusion: Close your account permanently if needed.

If you are experiencing difficulty controlling your gaming, contact our 24/7 live chat support immediately. For more information, visit our Responsible Gaming page.

9. Account Suspension and Closure

9.1 Account Closure by the User

You may request to close your account at any time through our live chat or by email at [email protected]. Any valid balance should be withdrawn before closing the account.

9.2 Account Suspension by 999bb

We may suspend or close an account in the following circumstances:

• In the event of a violation of these Terms.
• On suspicion of fraudulent or irregular activity.
• In the event of failure to complete identity verification.
• In response to security concerns.

9.3 After Account Closure

Any remaining valid balance in a legitimately closed account will be returned in accordance with applicable policies. Funds may be forfeited in the case of an account closed due to a violation of these Terms.

10. Limitation of Liability

999bb will not be held liable for the following:

• Losses caused by internet connection disruptions.
• Faults in third-party software or hardware.
• Force majeure circumstances such as natural disasters, government orders, etc.
• Losses caused by the user's own negligence.
• Losses resulting from unauthorized access to the account, if the user does not report it immediately.

Our maximum liability in any specific incident is limited to the amount deposited in your account.

11. Dispute Resolution

11.1 How to Submit a Complaint

If you have a complaint, please first contact us via our 24/7 live chat support or by email at [email protected]. We will try to resolve the issue as quickly as possible.

11.2 Dispute Resolution Process

• After receiving the initial complaint, we will begin an investigation.
• You will be notified of the investigation results by email.
• Game logs and transaction records will be considered as conclusive evidence.
• During dispute resolution, the decision of 999bb is final and binding.

12. Changes to Terms and Conditions

999bb reserves the right to change these terms and conditions at any time. For significant changes, we will notify users via email or a notice on the platform.

Continuing to use the platform after changes have been made means you are agreeing to the new terms and conditions. It is therefore your responsibility to visit this page regularly and stay updated on the latest terms and conditions.